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Author Topic: Stability  (Read 3616 times)
Bilbo
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« on: June 05, 2009, 02:28:37 pm »

I am having problems with InDesign crashing that seems to point to History.

I am using InDesign CS4 on MacOS X 10.5.8. History version 2.3.

InDesign runs very stable... Unless I am working on a file with saved states in History. Here is a typical scenario:

I open a new document with no History saved states. I save a state. Make some changes and save a revised state, then close the document. So far so good.

I return to the finder and then back to InDesign to create a new document or open an existing document. The history pallet is no longer visible on screen and after a few seconds, InDesign unexpectedly shuts down.

This ONLY happens immediately following working on a document with saved History states. It makes no difference if the document is simple or complex.

Can you help?

Bill Bowman
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Bilbo
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« Reply #1 on: June 05, 2009, 04:01:22 pm »

Here is a bit of data from the crash report.

It would appear that this is key:
Thread 0 Crashed:
0   com.adobe.InDesign.History       0x1dc17ada HistorySnapPanelControlView::Draw(IViewPort*, __HIShape*) + 266


Process:         Adobe InDesign CS4 [715]
Path:            /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/Adobe InDesign CS4
Identifier:      com.adobe.InDesign
Version:         6.0.2.544 (6020)
Code Type:       X86 (Native)
Parent Process:  launchd [72]

Date/Time:       2009-06-05 10:52:27.465 -0400
OS Version:      Mac OS X 10.5.7 (9J61)
Report Version:  6
Anonymous UUID:  85F5E56F-10E4-4483-8A1E-17F8D277BF3C

Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000024
Crashed Thread:  0

Thread 0 Crashed:
0   com.adobe.InDesign.History       0x1dc17ada HistorySnapPanelControlView::Draw(IViewPort*, __HIShape*) + 266
1   WidgetBinLib.dylib               0x02aaae38 PanelView::DrawChild(IPanelControlData*, short, IGraphicsContext*) + 984
2   WidgetBinLib.dylib               0x02aab847 PanelView::Draw(IViewPort*, __HIShape*) + 167
3   com.adobe.InDesign.Widgets       0x2488c774 0x2487f000 + 55156
4   WidgetBinLib.dylib               0x02aaae38 PanelView::DrawChild(IPanelControlData*, short, IGraphicsContext*) + 984
5   WidgetBinLib.dylib               0x02aab847 PanelView::Draw(IViewPort*, __HIShape*) + 167
6   WidgetBinLib.dylib               0x02a9a969 MWidgetListBoxView::DoDraw(Point, short, Rect*, short, ListRec**) + 569
7   com.apple.HIToolbox              0x93f666ca ListDefinitionDrawItem + 108
8   com.apple.HIToolbox              0x93f6554d DrawOrHiliteCell + 355
9   com.apple.HIToolbox              0x93f65c33 LUpdate + 245
10  WidgetBinLib.dylib               0x02a9608b MListBoxView::Draw(IViewPort*, __HIShape*) + 187
11  WidgetBinLib.dylib               0x02aaae38 PanelView::DrawChild(IPanelControlData*, short, IGraphicsContext*) + 984
12  WidgetBinLib.dylib               0x02aab847 PanelView::Draw(IViewPort*, __HIShape*) + 167
13  com.adobe.InDesign.Widgets       0x2488c774 0x2487f000 + 55156
14  WidgetBinLib.dylib               0x02aaae38 PanelView::DrawChild(IPanelControlData*, short, IGraphicsContext*) + 984
15  WidgetBinLib.dylib               0x02aab847 PanelView::Draw(IViewPort*, __HIShape*) + 167
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Jan
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« Reply #2 on: June 05, 2009, 05:26:40 pm »

Hi Bill,

Thanks for posting the details, I'll relay your info to developers and get back to you with further questions.

Best regards,

Jan Macuch
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Jan
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« Reply #3 on: June 09, 2009, 12:08:23 pm »

The bug is fixed - I'll send you the updated version shortly. We'll also post it online within next weeks.

Thanks for helping us to catch this one.

Jan
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